How Compass Works
A rigorous organizational assessment process built specifically for luxury hospitality properties.
For Property Leaders
You set up your roster, launch the assessment, and receive actionable findings—all in one workflow tuned for demanding property leadership teams.
- 1
Create your property profile
Capture essential context about your luxury property so the assessment aligns with how your organization operates.
- 2
Build your team roster
Invite the right leaders and respondents so feedback reflects every critical function across your property.
- 3
Launch the assessment
Send branded invitations with secure links and timelines that respect operating rhythms and stakeholder availability.
- 4
Receive your findings
Get a structured findings report distilled from structured responses—with clear signals leadership can act on.
For Your Team
No account needed. Respondents open a link from their email, answer in their preferred language, and complete the assessment in about 9–25 minutes—on the device that fits their day.
- No account required
- Available in English, Spanish & French
- Auto-saves progress
- Resume anytime on any device
For Leadership
Leadership recipients are pre-selected by the property leader. When findings are ready, they receive a secure link to review the report—no account required.
- Secure tokenized link
- Acknowledge confidentiality notice
- View and download findings report
Built Across Every Department
Compass covers all major verticals in a luxury hospitality property.
About Our Methodology
Compass uses AI to assist in the translation and analysis of assessment responses. All findings are reviewed and approved by the S1eam team before delivery. No AI-generated content is delivered to clients without human review.